More businesses are using AI than ever before. In fact, a recent survey found that 82% of small businesses believe that AI adoption is ‘necessary’ to remain competitive. More than half are actively exploring AI solutions, while one in four has already incorporated AI into everyday operations. But watch out: If you don’t assess your needs first, you could end up overspending on AI tools your team won’t use, or worse, AI systems that expose your business to security and/or compliance risks. An experienced IT…